Geneviève’s Studio Policies
Missed Lesson Policy
Make-up lessons or refunds are not offered for any lesson a student/parent misses, regardless of the reason. The student and/or a parent may opt to have an online lesson when they cannot attend in person. Alternatively, a parent may opt to have a phone call meeting during the lesson time or may request an email with a practice plan. Teacher-cancelled lessons will be made up by June 30 at your regular lesson time, or at a prearranged alternative time, during designated makeup lesson weeks. Any lessons not made up in that time will be refunded or moved to summer lessons upon mutual agreement.
Inclement Weather Days
If Public and Catholic school boards have closed due to inclement weather (not just buses), private lessons will be moved to an online platform. In the case of power outages or internet connectivity issues, lessons will be cancelled and not made up. In the case of a student-missed lesson due to inclement weather please see missed lesson policy.
Online Lesson Policy
When lessons occur online; lesson time lost due to poor connectivity, power outages, battery failure, etc. will not be made up. Lesson etiquette still exists for online lessons. Please check your camera and audio settings before each lesson. Please ensure the student’s body including bow arm and full instrument and instrument hand are visible during the lesson. Arrive on time, prepared with your music, resources and instrument tuned to the best of your ability. Please keep surrounding noise down and other distractions minimal during your online lesson. Your teacher has researched external equipment (webcams, microphones, speakers, etc.) to help provide an optimal learning experience. Please speak with your teacher if you are thinking about upgrading your equipment for online learning.
Lesson fees are due on the first week of lessons. In Genevieve’s studio, yearly and monthly lesson fees are based on a 34 lesson year, 32 lessons for Monday students, @ $56/hour. These lessons will take place between September 1 and June 30. Payments can be equalized into 10 post-dated cheques dated for the 1st of each month submitted to your teacher at the beginning of September, or you may opt to pay two lump sums via Interac transfer on or before September 14, 2020 and January 1, 2021. Please see policies regarding missed lessons or lesson withdrawal for information specific to those issues. School fees for STEW groups will be invoiced separately. There will be a charge of $10 for NSF cheques. Please inform me promptly if your bank information changes.
Please wash your hands before coming into the studio. This will help keep our studio healthy and your instrument happy!
Persons entering the studio will be required to confirm they do not have any symptoms of Covid19 before having an in-person lesson. If a student or member of your household has a fever, has vomited, or has any other symptom of Covid19 please do not come to your lesson or group class. In lieu of in-person lessons, lessons can take place via Zoom, Facetime, Skype or another online platform. Other options include having a parent-teacher phone call, or as a request an email with a practice plan from your teacher. Student-missed lessons will not be made up or refunded. It is imperative that you refrain from spreading illness through our studio and your teacher’s family. Please see the additional Covid19 waiver for more information.
Participation in group classes is mandatory for students 18 years of age and under, unless a high school graduate, if an appropriate class is being offered at a student’s level. People with special needs will be given consideration and included in our program whenever possible. Group activities are an integral part of our Suzuki program.
Arrival at In-Person Lessons
Please arrive no more than 5 minutes ahead of your lesson. Please wash your hands in the designated studio washroom and then unpack in the waiting area. Please be aware that your teacher needs to allow for transition and sanitization time and that your in-person lesson time includes this preparation in the first and last 5 minutes of your scheduled lesson time.
Withdrawal from Lessons
Your spot in the violin/viola studio is seen as a one-year commitment of time and financial obligation. Any withdrawal from lessons during the school year requires 30 days written notice. Post-dated cheques will be returned or destroyed after a final calculation of the actual number of lessons received to date, plus one additional month of lessons. Students wishing to withdraw temporarily may maintain their spot in the studio and priority for re-admission by the uninterrupted payment of tuition for both private and STEW fees for the duration of the withdrawal.
Graduation Recital Costs
Since twinkle and book graduations are an optional event, there may be a small fee to cover costs for trophies and overhead for participants.
Practice and Listening Requirements
Students are asked to regularly practice their instruments as instructed by the teacher. Please speak regularly with your teacher about how to structure and personalize your practice routine. Listening to the Suzuki repertoire recording is integral to Suzuki method learning and is an expected part of your practice routine.
Parking and Entering
You are welcome to drop off and pick up in the driveway. If you are staying, please park on the road. Enter the house by the door next to the garage around the left side of the house, there is no need to knock. Unpack in the waiting room and leave your case there and be ready to play by the time of your lesson. Please wait in the waiting area until the time of your lesson.
Please refrain from using perfumes before coming to your lesson. Other students coming to the studio have sensitivities to scent and it impacts their learning. Our studio and waiting areas are tree nut and peanut free.
I understand that for students under the age of 13, the designated practice parent is expected to attend and participate in lessons and assist in at home practice. This includes lessons that take place in the online platform. I will speak with my teacher if special circumstances arise. This is an integral part of a Suzuki program.
Please be aware that we have 2 black cats (Ralph and Moana) and a service dog (Minuet) that are a part of our family and this is their home. The animals will only be part of student’s lessons for those that have discussed it with me before. Do NOT let the cats or dog outside and please keep the waiting room door closed. Moana the cat will run for the door so please close it immediately.